Privacy Policy
Effective April 1, 2026
1. Introduction
Provenial LLC ("we," "our," or "us") is a Texas-based private capital and real estate holding company. This Privacy Policy explains how we collect, use, and safeguard your information when you visit provenial.com, submit a property inquiry, or communicate with us.
2. Information We Collect
When you submit a property inquiry or contact us, we may collect your name, email address, phone number, and property address. We also collect standard technical data such as IP address and browser type through web analytics.
3. How We Use Your Information
We use collected information to respond to your property inquiry, provide property valuations, schedule appointments, send follow-up communications related to your inquiry, and improve our services.
4. Text Message Communications
If you provide your phone number and consent to receive text messages, we may send you SMS messages related to your property inquiry, including follow-up communications, appointment scheduling, property valuation updates, and responses to your questions.
Message frequency varies based on your level of engagement, typically 1 to 5 messages per interaction.
Message and data rates may apply. Contact your wireless carrier for details about your messaging plan.
Opt-out: You may opt out of text messages at any time by replying STOP. You will receive one confirmation message and no further texts will be sent.
Help: Reply HELP for assistance, or contact us at 469.296.8833 or jeremiah@provenial.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.
5. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Third-Party Disclosure
We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our business, such as title companies or closing attorneys involved in your transaction, provided they agree to keep this information confidential.
7. Your Rights
You may access, correct, or request deletion of your personal information at any time. You may opt out of text messages by replying STOP and email communications via the unsubscribe link in any email.
8. Contact
For questions about this policy, contact us at jeremiah@provenial.com or 469.296.8833.